Please Read Before Your Stay

We have a few simple rules to help everyone enjoy a safe and peaceful visit.

Bookings & Guests

• We are a family park and accept families and couples only.
• Group bookings are not accepted.
  • A group is classed as more than two families or more than two couples.
  • Booking separately and pitching together as a group is not permitted.

Arrival & Departure

• Check-in: 12 noon – 8pm
• Check-out: By 11am

Quiet Hours & Behaviour

• Quiet hours: 11pm – 8am (no noise permitted).
• Anyone causing excessive noise at any time may be asked to leave without refund.
• Noise complaints must be reported during your stay by calling 017684 86309 when the office is closed.
• Children must be supervised and must not cause nuisance or danger to others.
• Unruly or aggressive behaviour will result in being asked to leave.

Vehicles & Speed

• Vehicles must remain parked on your pitch during your stay.
• Do not use vehicles to travel to toilets, showers, shop, or restaurant.
• Commercial vans are permitted within reason, however flatbed tippers are not allowed.
• Speed limit: 10mph
• Drivers must hold a full driving licence.
• The Highway Code applies on site.

Pitch Safety

• Maintain 6 metres distance from neighbouring units.
• Generators are not permitted at any time.

Fire, BBQs & Fire Pits

• Open fires are not allowed.
• Portable BBQs are permitted on stands only.
• Fire pits are allowed only if:
  • Kept 3m from your unit and 6m from neighbours
  • Raised off the ground
  • Grass is not burned
  • Only hardwood is burned
  • No paper or cardboard used
  • Fully extinguished before 11pm
  • Smoke is directed away from neighbours
• Gas bottles and BBQs must never be used in tents or awnings.

Prohibited Items & Activities

The following are not allowed on the park:

• Electric scooters or similar vehicles
  (including balance bikes, mini motos, off-road bikes, or uninsured motorised vehicles)
• Firearms, offensive weapons, or fireworks
• Sky lanterns
• Generators
• Swings not to be erected
• Drones without prior permission
• Jet skis (launching or storage)
• Unlawful drugs or criminal activity

Dogs

Dogs are welcome, but must:

• Use the designated exercise area
• Be kept under control and on a lead at all times
• Be cleaned up after
• Not be left unattended
• Be removed if they cause nuisance or danger

Alcohol

Alcohol may be consumed:

• On your pitch, or
• In TJ’s
  Please do not walk around the park with open cans, bottles, or glasses.

Electric Vehicles

• Charging EVs from pitch hook-ups is strictly prohibited.
• Two public EV chargers are available below reception.

Respect for Nature

• Do not damage trees, shrubs, or wildlife.

Complaints & Refunds

• Any issues must be reported during your stay.
• Complaints made after departure cannot be pursued.
• Refunds are not given due to weather or early departure.
• Please only book the nights you intend to stay.

Liability & Management Rights

• The company may withdraw services or cancel bookings if necessary. Any payments made will be refunded in such cases.
• The company is not responsible for accidents, loss, or damage to personal property.

Final Note

Please do not book if you are unable to follow these rules.

Jetty & Lake access rules:

• Strictly no mooring of boats to the jetty. (waiting time maximum 15 minutes)
• Please keep launching area on left clear at all times
• No BBQ’s on the jetty
• No alcohol on the jetty
• Jetty will be slippery when wet
• Danger deep water (children to be supervised at all times)
• No diving or jumping off the jetty
• Be aware of swimmers
• Lake speed limit 10mph (enforced by lake warden)
• CCTV in operatioin
• Do not use when the water level is high
• No life guard on duty
• No jet ski’s
• Jetty and lake access is used at your own risk